"Thank you for the wonderful home from home you have created. My parents found themselves amongst friends. Your staff are superb. They are kindness itself; the carers, the cleaners and kitchen staff are exceptional. We were so blessed to end up at Amesbury Abbey."
"We could not have asked for better care and attention. An extraordinary team."
"We are so grateful that our dear mother was able to spend her last years at Amesbury Abbey. The loving environment that your family creates at the Abbey and for its residents has touched all of our lives and most importantly, the daily life of our mother and her husband."
"This must be my third or fourth Christmas lunch at either the Mews or the Abbey and I can promise you that I have not had better Christmas lunches anywhere on my travels."
"Over the years your family has created a unique culture and environment. The result is that residents feel they are living in a caring stately home rather than a medical centre."
"Excellent care - staff without exception are kind, patient and professional. All residents are treated as individuals with care tailored to individual needs, promoting self-care and confidence."
"Excellent. The staff are always so warm and welcoming, with genuine concern to make you feel comforted. Really warm ambience to the whole place. Very high standard of care towards residents with many stimulating activities to take part in."
"My mother moved into Amesbury Abbey last October and whilst it is never an easy decision to take, it has without doubt been a great success and in her best interest.The care she has received has been excellent and there is a genuine warmth shown by all the staff. She is enjoying all it has to offer and we can really see that she is benefiting from the additional attention and stimulus. We cannot praise it highly enough.Thank you Amesbury Abbey!"
"Your whole staffing team ensures residents are treated as individuals requiring respect, dignity and friendship."
"Finding the Abbey for our parents has been amazing and ensured that they lived out their lives in the most comfortable and dignified way."
"Our move here into old age has proved to be one of the soundest we have ever made."
"Your staff are very caring people with some really lovely personalities among them."
"Amesbury Abbey has given my mother ten years of real quality of life that she would never otherwise have had. She is part of a society made up of fellow residents and staff from which she has derived immense enjoyment and to which she has given her own special self."
"The personal attention we both receive from you and your marvellous staff really is top class! The intention of our children was to find us a home where we could feel safe and happy. Their job is done!"
"I am happy here because I feel I am welcomed with people who care for me. I feel free and happy and able to discuss any problems I may encounter with great understanding and actions. It's an absolute pleasure to be here for as long as it's possible."
"My parents came to Amesbury as one of them had fallen. It wasn’t what they had intended. However, the kindness shown to them by the carers, the kitchen team, the admin team and the manager, made them feel at home very quickly. They are shown huge kindness and respect and they really have become fond of the lovely people who go the extra mile, to look after them day and night. They enjoy the lovely food, the parties arranged for any and every occasion and the get-togethers in the drawing room. They enjoy the other residents. It is lovely for my sister and me to see them content and well cared for."
"It was apparent from the moment she arrived that she had joined a very special community and that wonderful care and unfailing support continued throughout her long and peaceful stay."
"Our mother lived at the Manor for 22 years - 17 at Garden Court and the last five in the nursing home. She was always very content, and had many friends among her fellow residents and indeed among the staff too."
"You treated Mum with dignity and compassion, and she couldn't have ended her days in a better place."
"We so appreciated the outstanding care, compassion and sensitivity shown to Barbara at Sutton Manor. The same kindness was shown to Pa, while he sat at Ma's bedside for so many hours."
"We are absolutely thrilled with everything, particularly the kindness you all show, all day, everyday to everyone. Very special."
"The knowledge that one is cared for brings a sense of community - of family."
"In living at Sutton Manor, all the essential ingredients for my happiness are provided."
"From the moment I entered in my wheelchair the atmosphere was such a happy and welcoming one. ALL the staff, without exception, contribute so much to making it such a pleasure to be looked after by them."
"The staff at Sutton Manor are absolutely wonderful - so kind and compassionate and with a great sense of humour. Sutton Manor is not like a nursing home, it is like a country house hotel, and I value being encouraged to keep my independence."
"I cannot recommend Sutton Manor highly enough. The staff are charming, extremely caring and highly professional. Nothing is too much trouble. The food is superb and the grounds beautifully kept. The self-contained apartments are delightful and this is perfect for my father's needs."
"Thank you for the thoroughly enjoyable lunch party. Great company, lots of laughs, and for me, the sense of truly being part of a large diverse family. This annual occasion means so much to us residents at Sutton Manor."
"I got to know, and enjoy the company of, the other independent residents remarkably quickly. This was in large part due to the splendid system of having a different ‘seating-plan’ for lunch each day. This both makes one’s first day as a ‘new-boy’ less daunting than it would be, and means that one has, after a week or so, met all the other residents – a particularly helpful system."
"Dad's move to Sutton Manor has in my view removed all the factors from his life which were difficult and stressful, and added security, comfort and a great social life, and of course excellent options for the future."
"The vast grounds at Sutton Manor are fantastic and include a walled garden with ample seats, mature trees, huge lawns and the residents are free to use all of them whenever they wish. Dad can walk his dog for a good 40 minutes without leaving the premises which is very convenient and safe. It’s nice too that he meets other residents also walking their dogs."
"Sutton Manor is staffed by a host of individuals who go out of their way to be helpful, kind and give everyone the time the need."
"Sutton Manor has literally been a saviour for mother. She has gone from a rather sad, worried and lonely character to the lovely lady she is. How lucky we are to have 'found' you."